Account Deletion - GigShift

1. How to Request Account Deletion

You can request deletion of your GigShift account and associated personal data using either of the methods below. Your request will be processed within 30 days.

Option A: Delete from the App

Open the GigShift app and sign in to your account.
Navigate to the Profile tab.
Tap Settings.
Scroll down and tap Delete Account.
Read the confirmation dialog, then tap Delete Account to proceed.
Enter your password when prompted to confirm.

Your account will be deactivated immediately and your personal data will be scrubbed from our systems.

Option B: Request via Email

If you are unable to access the app, send an email to support@mygigshift.com with the subject line "Account Deletion Request". Include the email address associated with your GigShift account. We will verify your identity and process your request within 30 days.

2. Data That Is Deleted

When your account is deleted, the following data is permanently removed or anonymized:

Your name, email address, and phone number
Profile photo and bio
Business profile details (business name, description, website, address)
Contractor profile details (skills, experience descriptions, work area, address)
Push notification tokens
Active job listings and pending applications
Messages and conversation history

3. Data That Is Retained

Certain data is retained after account deletion as required by law or for legitimate business purposes:

Financial & Transaction Records — Retained for 7 Years

We are required by tax and financial regulations (including IRS requirements and PCI DSS compliance) to retain:

Payment transaction history
Payout records
Invoice and billing records

These records are stored in anonymized form and cannot be linked back to your personal identity.

Legal & Safety Records — Retained as Required by Law

Fraud prevention and abuse records
Dispute resolution records
Data required to comply with legal obligations, court orders, or government requests

4. Contact Us

If you have questions about account deletion or your data, contact us:

DAISEE LLC

Email: support@mygigshift.com

Privacy: privacy@mygigshift.com

Address: 8411 Wood Pointe Ct, Fairfax Station, VA 22039

For more information about how we handle your data, see our Privacy Policy.